Questions, answered.

One line in your cart at the bundle price. Each item still arrives in its own box.

Cards and the methods shown at checkout, on a secure hosted page. Card details never touch this site.

Change or cancel until it ships. Email info@novamedlife.com with your order number.

Temperature-sensitive products can't be resold, so sales are final — except damaged, wrong or missing items, which we replace.

Orders before 14:00 ship the same working day. UK 1–2 days, EU 2–5 days, tracked.

Yes. Insulated box with cold packs inside a plain outer box. No product names on the label.

Email a photo and your order number within 7 days of delivery — we replace it free.

UK, EU, Serbia and Bosnia are at checkout. Elsewhere, ask us first.

Five pre-filled 3 ml pens: Retatrutide 40 mg, Tesamorelin 10 mg, Glow GHK-Cu 70 mg, BPC-157 & TB-500 20 mg and NAD+ 500 mg. Same pen, five compounds. Research use only.

In the fridge at 2–8 °C, in its box, away from light. Never above 30 °C. Shake gently before use.

Yes — four 4 mm pen needles come in every box.

On the product page, under the batch number printed on your box. Not there yet? Message us the number.

Scan the QR code on the box — it opens novamedlife.com — or type the batch number into the documentation page.